We make every effort to ensure that your purchase arrives in perfect condition. Should you experience a problem with your order, please contact us at email@example.com and we will do our best to resolve any issue.
YOYO is on a mission to build the world’s most beloved brand for everyone.
Purchases are shipped from our warehouse in Udaipur, Rajasthan, India by courier. Please allow following number of days from receipt of your order.
India Wide – 3 to 7 business days
Order deliveries will be made between 9am – 8pm Monday – Saturday. Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery please suggest an alternative i.e. a family member, colleague, neighbor, etc.
Please note that orders that are placed on Friday through Sunday will be processed on Monday. YOYO is not responsible for lost items once a package has been delivered.
Orders ship within 3-7 business days (not including weekends, holidays, or otherwise specified days of closure).
*Orders are processed Monday-Friday (excluding holidays) up to 3-7 business days.
COVID-19 update: yoyobeauties.in is currently operating and Shipping as normal and we are doing all we can to ensure parcels are delivered within the usual time frames. We are aware some inter-state delivery times may be slightly delayed due to local government restrictions.
WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?
If you have a multi-item order, each item may be shipped from a different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a backorder, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!
WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?
All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back, or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.
WILL I BE CHARGED FOR TAXES?
The prices displayed on our site are tax-free in INR, which means you are liable to pay for duties and taxes according to government law. Payment of these charges and taxes is your responsibility and will not be covered by us.